Frequently Asked Questions

We offer a wide selection of heavy equipment, agricultural machinery, RVs, cars, trucks, trailers, forklifts, and commercial vehicles. Our inventory includes both Buy It Now options and live auction listings, giving customers flexibility based on urgency, budget, and preference.

Our online auctions allow you to bid in real time on equipment, vehicles, RVs, and more. Each listing displays current bids, remaining time, and unit details. When the auction ends, the highest verified bidder wins the item and receives checkout instructions.

Yes. Many units include a Buy It Now price for customers who prefer to skip bidding. This option is ideal for time-sensitive buyers or those who want to secure a unit immediately at a fixed price.

Absolutely. Upon request, we can provide extra photos or videos of equipment, cars, RVs, and other units whenever available. Our goal is to help you make a confident, informed decision before placing a bid or purchase.

Yes. All equipment and vehicles — including RVs and cars — undergo a detailed inspection and servicing process before being listed for sale. Our team evaluates mechanical performance, safety features, and overall condition to ensure that every unit meets our quality standards.

Every unit is covered by a 150-point inspection sheet recording engine and drivetrain condition, hydraulics, electrics, brakes, tyres or tracks, bodywork and interior. Ask for a copy of the sheet on any lot before you bid and we will send it over.

Yes. All units — including cars, trucks, RVs, and heavy machinery — receive a pre-delivery cleaning and inspection. Mechanical systems, safety features, and key components are reviewed to ensure every unit arrives delivery-ready.

Some units — such as certain machines, vehicles, RVs, or trailers — may be available for pickup from our yard. However, many items are sold directly from partner facilities and cannot be inspected or collected in person.

To maintain vendor privacy and contractual agreements, we are unable to provide direct access to the seller or the originating facility. For these units, pickup and on-site inspection are not available.

We accept wire transfers, credit cards, and PayPal for eligible transactions. Due to final retirement sales, we no longer accept checks as a payment method.

Credit card and PayPal payments are limited to $10,000, available only to returning customers, and require prior approval. Wire transfers are accepted for any amount and are processed as soon as the funds are received.

Yes. However you pay — wire, credit card or PayPal — the funds are held by a licensed third-party escrow agent rather than being passed straight to the seller. They are released only once you have taken delivery and accepted the unit.

Release happens on acceptance, not on shipment. If you refuse a unit at handover, nothing is released and the money returns to source.

No. The price you agree is the price you pay, plus transport if you would like us to arrange it. There is no buyer's premium, no documentation fee, no gate fee and no administration charge added at settlement.

While we do not offer in-house financing, many customers use banks, credit unions, or third-party equipment lenders. We can provide the documentation required by most financial institutions to support your financing application.

At America Auction, we provide secure, door-to-door delivery for all equipment and vehicles — including RVs, cars, trucks, and machinery. Your order is transported directly to the address you specify, ensuring a smooth and efficient experience.

If your location is not accessible for large transport trucks, we may arrange a nearby meeting point to ensure safe, timely delivery while protecting your unit from potential damage.

Delivery times vary by location and unit type. Most orders arrive within 5–7 business days across the USA, Canada, and Mexico. Larger equipment or remote destinations may require additional time. You will receive updates throughout the shipping process.

Freight is charged by distance and class: $1.00 per mile for cars and small vehicles, and $1.50 per mile for heavy equipment, RVs, tractors and other large units that need lowboy haulage.

The quote is shown before you bid, not after you win, so you can judge the delivered total rather than the hammer price alone. Every load is insured door to door.

Absolutely. Our real-time tracking system lets you monitor your equipment or vehicle throughout the delivery process. You'll receive updates on location, status, and estimated arrival so you always know exactly when to expect your shipment.

Once your equipment or vehicle is scheduled for transport, you will receive real-time tracking updates through our system. This includes your unit's current location, estimated delivery date, and driver contact details when applicable.

If your equipment or vehicle arrives with unexpected damage, contact us immediately. We will review delivery documentation, assess the issue, and arrange repairs, replacements, or returns based on your coverage and eligibility.

You have 30 days from delivery to send a unit back for any reason. You do not have to prove a fault — changing your mind is reason enough — and we cover collection.

The one condition is usage: the guarantee is capped at 200 hours of use, or the equivalent measurement for vehicles where applicable, as outlined in the Sales Agreement. Units exceeding this limit are not eligible for return. Please review your agreement carefully and contact us if you need clarification before use.

Many cars, RVs, and smaller units qualify for our minimum 6-month warranty, depending on age, mileage, and condition. Warranty terms may differ slightly between equipment and vehicles, but all eligible units include clear coverage details at checkout.

Many RVs and cars qualify for our minimum 6-month warranty and the 30-Day / 200 Hours Return Policy, as long as they fall within the eligible categories listed on our site. Coverage details depend on the unit type, age, mileage, and condition at the time of purchase.

If you're unsure whether a specific vehicle qualifies, our support team will gladly review the details with you before you complete your purchase.

Yes, and they are delivered with the unit rather than following on afterwards. All qualifying vehicles and RVs arrive with a clean and clear transferable title in your name. Heavy equipment arrives with the applicable paperwork such as bills of sale or manufacturer certificates when required by state or provincial law. If what arrives is missing, branded or not transferable, you have 30 days from delivery and we refund in full, freight included, and collect the unit at our cost.